Testimony

Migration to Office 2007: how to bypass resistance to change?

Continuing more than 10 years of partnership with Editions ENI, the training centre Micropole Univers Institut has included in its e-learning offer Editions ENI's MEDIAplus eLearning system. Micropole Univers Institut insists on the importance of effective support for users migrating from one office software suite to another, and in particular to Microsoft Office 2007.
 
"In the context of the introduction of Microsoft Office 2007, our specialist training teams decided on the ENI system to provide our customers with a dependable way of bringing their workforces' skills up to date.
 
As our teams tested and analysed the new generation Microsoft Office, it became obvious that adopting this software would imply some input in terms of training and support. Unlike previous migrations between versions of the suite, this time real changes in habits of thinking and working are required.
 
As with any move forward, it is important to be aware that a new software version, with new approaches to familiar tasks, can provoke basic resistance to change. If this resistance is not foreseen and forestalled, it can have a direct effect on an organisation's performance and significantly compromise the results anticipated by management. We are convinced that any deployment of the Microsoft Office 2007 suite ought to involve a training project that deals with the methods and habits to re-learn, the type of training we are often asked to provide when a new computer system is introduced.
 
To meet this requirement, we offer our customers a tutor-accompanied, self-training course in Microsoft Office 2007, based on the MEDIAplus eLearning solution. This has the advantage of allowing us to follow the users as they learn, whatever the environment: e-learning (LMS) platforms, ENI ASP platforms, resource centres... The fact that MEDIAplus eLearning users learn and assess their progress in the actual software, unlike the other solutions on the market, which rely on simulations, is a guarantee of instructional quality, very much appreciated by our customers and training staff alike."
 
Jean-David AMAOUA - Pre-sales & e-learning manager, Micropole Univers Institut
 
For more information about MEDIAplus eLearning
contact us: mediaplusW@eni.fr