Technifutur, a Belgian training centre working in 14 areas of expertise, chose the MEDIAplus eLearning solution from Editions ENI to teach trainees how to use office applications over the Internet, via distance learning.
Technifutur is a training centre working in 14 areas of expertise, from aeronautics to multimedia, through environmental science, maintenance, computing and more.
Based in the Walloon region of Belgium, Technifutur trains an average of 15,000 people per year, and 1 trainee in 7 learns over the Internet in tutored e-learning mode.
"Of course we offer a whole range of training packages ? class-based, blended learning and tutored e-learning, to adapt to each user's needs. However it is true that the tutored e-learning solution is often the preferred way of learning office applications," states the e-learning Coordinator at Technifutur.
The trainers at Technifutur constantly monitor the various solutions that come onto the market, and it was the MEDIAplus eLearning solution from Editions ENI that they picked. "We were particularly impressed by the ability to learn in a real environment, which is only available with the MEDIAplus eLearning solution, and by the high level of accuracy in learners' results," she explains.
"We use MEDIAplus eLearning's virtual mode, which is a real bonus in technical terms. Users don't need to have the version of Microsoft Office on their computer to learn, as they access it on a virtual server," she explains. "Yet they continue to benefit from learning in a real environment, which is an undeniable advantage," she adds.
The courses are taught remotely, via the Internet, with an in-house trainer who provides distance coaching. Users are trained at their workstation if they are on company premises, from home if they are jobseekers, or even at school if they are students.
Coaching is essential for success with the distance learning scheme. Technifutur offers two levels of coaching: the 1st level is more "pro-active", with maximum support from the coach. "At the start of the course, the coach sets out specific training objectives with deadlines for each trainee, then they monitor the learner throughout their training," she explains. The 2nd level is more "reactive" and is a less intensive formula where the coach just responds to the learner's questions.
"The level of coaching is chosen according to the learner's profile," she explains. "We pride ourselves on our commitment to coaching," she adds.
After several years using the tutored e-learning mode, her opinion is more than positive, as the users are very satisfied.
"To make an e-learning project a success, you need to be able to rely on the right people, who must already be convinced of the benefits of this type of training," she explains. "But the most important thing is to offer a training solution that really matches users' needs and circumstances, to ensure their commitment," concludes Technifutur's e-learning Coordinator.