Why

an ENI tutoring offer?

Learner support is essential to the success of an e-learning project.

We have chosen to develop a distance tutoring approach (e-tutoring) to meet the requirements of customers who do not have access to an on-site tutoring team or a designated training centre for MEDIAplus eLearning support.

The ENI tutor’s

mission

• Identify the learner’s needs and requirements and devise a training/assessment course to meet them
• Introduce the MEDIAplus eLearning interface and explain the learning approach so that training time is used effectively (this introductory telephone session lasts about 30 minutes)
• Provide technical and instructional MEDIAplus eLearning support by telephone during the whole tutoring period (e-mail replies in under 48 hours )
• Encourage the learner to persist in his or her training by staying in regular contact (by means of automatic e-mail messages)
• Follow the learners’ progress and analyse their results